Support

Breakpoint Engine is owned and operated by GraphGrid, Inc. Support for the hosted service — connection setup, accounts, billing, and engine behavior — runs through the channels on this page.

Contact

Email [email protected] from the address on your account. Include the client you are connecting from (Claude, ChatGPT, Cursor, VS Code) and, for a billing question, the approximate time of the call — every billed call is auditable back to the job that produced it.

Privacy questions go to [email protected], under the Breakpoint Engine privacy summary and the governing GraphGrid, Inc. Privacy Policy.

Before you write

Connection walkthroughs for every supported client are in the documentation — ChatGPT, Claude, and Cursor & VS Code — along with the capitalization input format and the MCP tool reference. Billing mechanics, pack sizes, and the billing guarantees are on Pricing; your balance and connections live in your account.

Open source

The engine is open source. Issues and discussion about the AGPL engine itself belong on GitHub, where the code is published.